Welcome to The Cake Emporio
Last Updated: Aug 25, 2025
By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully before placing any order.
1. General
- The Cake Emporio (“we,” “our,” “us”) provides custom cakes, baked goods, and related products.
- By ordering from our website, you acknowledge that you are at least 18 years old, or have parental consent if younger.
2. Orders
- All orders must be placed through our website, phone, whatsapp.
- Custom cake orders may require advance notice (usually 1-5 days depending on the customizations required).
- We reserve the right to decline or cancel orders due to availability, errors, or other unforeseen circumstances.
3. Payments
- Full payment (or a deposit for custom cakes) is required at the time of ordering.
- Prices are subject to change without notice.
4. Cancellations & Refunds
- Due to the perishable nature of our products, we do not accept physical returns once an order has been collected or delivered.
- Standard orders may be cancelled before 48 hrs of delivery/pickup date for a full refund.
- Custom cake deposits are non-refundable once work has begun.
- Refunds will not be issued for products that have already been prepared, delivered, or collected.
5. Delivery & Pickup
- We offer both pickup and delivery (within Fraser valley).
- Delivery fees apply and will be calculated at checkout.
- Customers are responsible for collecting orders on time or being available for delivery.
- No refunds will be given for items left uncollected.
- We are not responsible for delays caused by traffic, weather, or circumstances beyond our control.
- Once delivered or collected, the product becomes the responsibility of the customer.
6. Allergies & Dietary Information
- Our products may contain or come into contact with common allergens such as nuts, dairy, eggs, wheat, and soy.
- It is the customer’s responsibility to inform us of any allergies before placing an order.
- While we make every effort to accommodate dietary requests, we cannot guarantee an allergen-free environment.
7. Product Quality
- We strive to deliver the highest quality baked goods.
- If you are dissatisfied with your order, please contact us within 24 hours of receiving it.
- Resolution (replacement, partial refund, or credit) will be at our discretion.
8. Intellectual Property
- All content on our website (text, images, logos, designs) is the property of The Cake Emporio and may not be copied or used without our written permission.
9. Limitation of Liability
- To the fullest extent permitted by law, The Cake Emporio is not liable for any indirect, incidental, or consequential damages arising from use of our products or website.
10. Changes to Terms
- We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page with a new “Last Updated” date.
11. Contact
For any questions about these Terms and Conditions, please contact us at:
The Cake Emporio
778-558-4017
hargunkaur882@gmail.com